Email us at [email protected] and we’ll get back to you, usually within a day or two.
Does my partner see what I say to Parley?
No. Your conversation and your private memory stay yours — your partner can’t read your transcript or hear your recording. The only things that can ever cross between you are a short, cleaned-up insight your coach may use to help your partner’s own session (never your raw words), or a message you explicitly choose to send through “Help me say this.”
Can I delete my data?
Yes. Ask your coach to forget any specific fact at any time, or delete your whole account from the app (tap the ⋯ menu on the home screen, then Delete account), which removes your private memory, shared facts and personal data except what we’re required to keep by law.
How do I cancel my subscription?
Subscriptions are billed and managed through the Apple App Store. On your iPhone, open Settings → your name → Subscriptions, choose Parley, and tap Cancel Subscription.
Is Parley a replacement for therapy?
No. Parley is a coach to help you and your partner talk things through, not a licensed therapist. If you’re dealing with a crisis, abuse, or a mental health emergency, please contact a licensed professional or your local emergency services.
Still stuck?
Email [email protected] and tell us what’s happening. Include your account email so we can find you faster.